Frequently Asked Questions (FAQ)

.1. What customization options do you offer?

We offer a wide range of customization options including colours, patterns, logos, and sizing to create socks that perfectly represent your brand or event.

2. What is the minimum order quantity?

Our minimum order quantity varies depending on the design and style but typically starts at 100 pairs. Contact us for specific requirements.

3. How long does it take to produce custom socks?

Production usually takes between 3 to 6 weeks, depending on the complexity of the design and order size. We’ll provide a clear timeline once your order is confirmed.

4. Can I get a sample before placing a full order?

Yes! However it’s only suggested if time is on your side. For quality checking purposes I would suggest ordering a pair of our sample/plain socks so you can check the quality before committing to a larger order. Please reach out for pricing and availability on a branded pair.

5. What materials are your socks made from?

Our socks are crafted from high-quality, comfortable materials such as cotton, polyester, nylon, and elastane blends. We also offer sustainable options upon request.

6. How do I place an order?

Simply contact us via our contact form or email. We’ll guide you through the design process, pricing, and production timeline. We believe interaction is keen to ensure we get the result you're looking for.

7. What are the payment terms?

We typically require payment upfront.

8. What if I’m not happy with my order?

Customer satisfaction is our priority. If you encounter any issues, please contact us immediately so we can resolve it promptly.

9. What additional charges are there for packaging or headers cards?

No further charges. Branded wraps, header cards, recycled bags are all included in the final price.